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LEO - Loyalty & Rewards
FAQ's
Can I control how order points are calculated?

LEO - Loyalty & Rewards

Getting Started

What is LEO - Loyalty & Rewards ?
What Are the Key Features of the Loyalty Rewards Program?

Installation & Setup Guide

How do I Install LEO – Loyalty & Rewards in a Shopify Store?
How to Configure Loyalty & Rewards on Your Shopify Store

Features Explanation

Ways to Earn Points (Earning)
Redeeming Points for Discount Coupons
VIP Tiers & Points Multipliers
Automated Loyalty Emails
Customizable Loyalty Widget & Launcher
Referral Program & Rewards

Settings

General Store & Regional Configurations
Order Calculation & Point Logic
Financial Status & Processing Rules
Discount Code Customization

FAQ's

How do I join the loyalty program?
Where can I see my points balance?
Is the loyalty program automatically active after installation?
Do I earn points on the total order amount?
When are points credited to the customer?
Can I control how order points are calculated?
Can I limit which orders qualify for points?
Can customers choose any product as a free reward?
Can coupon codes have custom prefixes?
Is my point redemption secure?
How do I reach a higher VIP status?
How does the referral program work?
What is a "Points Multiplier"?
Why should I use a loyalty program?
Can I change the look of the loyalty widget?

Can I control how order points are calculated?

Yes. Admins can choose to include or exclude:

Taxes
Shipping
Discounts

Check out our help articles for easy app navigation. Need more help? Contact our support team at [email protected]. We're here for you!

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