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LEO - Loyalty & Rewards
FAQ's
Is my point redemption secure?

LEO - Loyalty & Rewards

Getting Started

What is LEO - Loyalty & Rewards ?
What Are the Key Features of the Loyalty Rewards Program?

Installation & Setup Guide

How do I Install LEO – Loyalty & Rewards in a Shopify Store?
How to Configure Loyalty & Rewards on Your Shopify Store

Features Explanation

Ways to Earn Points (Earning)
Redeeming Points for Discount Coupons
VIP Tiers & Points Multipliers
Automated Loyalty Emails
Customizable Loyalty Widget & Launcher
Referral Program & Rewards

Settings

General Store & Regional Configurations
Order Calculation & Point Logic
Financial Status & Processing Rules
Discount Code Customization

FAQ's

How do I join the loyalty program?
Where can I see my points balance?
Is the loyalty program automatically active after installation?
Do I earn points on the total order amount?
When are points credited to the customer?
Can I control how order points are calculated?
Can I limit which orders qualify for points?
Can customers choose any product as a free reward?
Can coupon codes have custom prefixes?
Is my point redemption secure?
How do I reach a higher VIP status?
How does the referral program work?
What is a "Points Multiplier"?
Why should I use a loyalty program?
Can I change the look of the loyalty widget?

Is my point redemption secure?

Yes, redemptions require an OTP Verification sent to your email to ensure your account is safe.

Check out our help articles for easy app navigation. Need more help? Contact our support team at [email protected]. We're here for you!

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